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OG Design Studio · Field service

Field Service Platform

From the customer's request to the signed work order.

Available · demo on request

Dispatch desk Screenshot coming soon
Dispatch desk

The problem

Service companies coordinate technicians by phone and paper, so jobs get lost between the office and the field, and there's no proof of what was done.

Who it's for

HVAC, solar, electrical, maintenance and any company with technicians in the field.

What it does

  • Customer portal to open and follow requests.
  • Dispatch desk that triages requests and turns them into work orders.
  • Mobile app for technicians that works offline: checklists, photos, materials and issues.
  • The customer verifies the work point by point and signs.
  • Every step is recorded, and each role sees only what's theirs.
Technician app Screenshot coming soon
Technician app
Customer sign-off Screenshot coming soon
Customer sign-off

I'd like a demo of Field Service Platform.